A privacy policy shaped around billing, anti-fraud, and minimal request visibility. 围绕计费、反欺诈与最小请求可见性设计的隐私政策。

Data we collect我们收集的数据

• Account information账号信息 We collect account-level information such as your email address and basic account identifiers. 我们收集账号层面的基础信息，例如邮箱地址和账户标识。
• API usage recordsAPI 使用记录 We collect usage metadata such as model name, token usage, request timing, and billing-related usage counters. 我们收集模型名称、Token 用量、请求时间及计费所需的使用统计等元数据。
• Top-up records充值记录 We collect payment status, recharge amount, and related billing records needed to reconcile your balance. 我们收集支付状态、充值金额及与余额对账相关的账务记录。

Data we do not collect我们不收集的数据

• Card numbers信用卡号 NexusAPI does not collect or store your credit card number. Card handling is performed directly by Dodo Payments. NexusAPI 不收集也不存储你的信用卡号。银行卡处理由 Dodo Payments 直接完成。
• Raw prompt content请求原文内容 NexusAPI does not intentionally store the concrete content of your prompts or completions as part of normal operation. 在正常运营流程中，NexusAPI 不会主动存储你的 prompt 或 completion 的具体内容。

How we use data数据用途

• Billing计费 Usage and recharge data are used to calculate balances, deductions, and refund eligibility. 使用记录和充值数据用于计算余额、扣费和退款资格。
• Anti-fraud反欺诈 Account and payment metadata may be used to detect abuse, suspicious behavior, or policy violations. 账户和支付元数据可能被用于识别滥用、可疑行为或违规操作。
• Service improvement服务改进 Aggregated usage signals may be used to improve routing quality, product reliability, and operational decisions. 汇总后的使用信号可能用于优化路由质量、产品稳定性和运营决策。

Third parties第三方服务

• Dodo PaymentsDodo Payments Used for payment processing and billing operations. 用于支付处理和账务操作。
• FHL platformFHL 平台 Used as upstream API infrastructure for routed model traffic. 作为模型请求流量的上游 API 基础设施。

Retention and deletion数据保留与删除

If you close your account, NexusAPI aims to delete associated account data within 90 days, unless a longer retention period is required for fraud review, accounting reconciliation, or legal compliance. 如果你注销账户，NexusAPI 会在 90 天内删除关联账户数据；但如果出于反欺诈审查、财务对账或法律合规需要，可能会保留更长时间。

Contact联系方式

For privacy-related questions or deletion requests, contact support@nexusapi.com. 如有隐私相关问题或删除请求，请联系 support@nexusapi.com。